Email hello@trimtrack.fit — a real person reads it, usually within two working days.
A calorie count looks wrong. Tap the number and change it. The scan estimates from a photo, so it's an estimate — your correction is what gets saved.
A food is missing. Email us the dish and we'll add it. This is how the database grew in the first place.
I forgot my password. Tap "Forgot password?" on the login screen.
My meals aren't showing. Check you're logged into the right account, then pull down on Today to refresh. If you logged offline, the entries sync when you reconnect.
I want my data. Email privacy@trimtrack.fit and we'll send you everything we hold within 30 days.
I want my account gone. You → Delete account. It's immediate and permanent.
Every post in Circle has a report option. We look at reports within 24 hours.
TrimTrack is a diary, not a clinic. We can't advise on medical conditions, medication, or eating disorders. If you're struggling with food, Beat's helpline is 0808 801 0677.
Rainclean Solutions Limited, trading as Tapin Studio. Company number 16751715, registered in England and Wales.
4 Ashwood Croft, Hebburn, NE31 1BT, United Kingdom
hello@trimtrack.fit